B2C Corporation

Microsoft are either incompetent or malevolent. They’re are the only two ways to explain their products.

I imagine they are both, in fact.

My data point being that all the errors resulting from their incompetence just happen to be in their favour (hence the malevolence).

The incompetence is the excuse they use when charged with abusing their market position.

That is true of every large B2C corporation, almost without exception.